Terms of use

These terms are the agreement between you and Isifiso Group (Pty) Ltd (registration number 2026/899765/07), which runs Isifiso Systems. By ticking "I agree" in your system, you accept them.

Your free trial

You get 10 days free, with no payment details needed. At the end you choose whether to continue. If you don't, your account closes.

Paying

• RetailOS is R299 a month. StayOS and TravelOS are R449 a month.
• You pay by EFT once a month, on the same day as your first payment.
• If we ever change a price, we'll tell you at least 30 days before.

Late payments

If a payment is 7 days late, your account is paused. Nothing is deleted, and it opens again as soon as you pay.

Cancelling

You can cancel any time by letting us know. You keep using your system until the end of the month you've paid for. We don't refund part of a month. Before you leave, you can ask us for a copy of your information. After that, it's deleted within 90 days, as our privacy notice explains.

Your logins and your team

• Each person gets their own login. Keep passwords private.
• Your account is for your own business only. Please don't share it with another business.
• You're responsible for what your team does in your system, so close a login when someone leaves.

Your information

Your business information belongs to you. We only use it to run your system, as explained in our privacy notice. When you add details about your customers, guests or travellers, make sure you're allowed to keep them.

Your books and tax

The system helps you keep records and makes reports for your accountant. You and your accountant stay responsible for checking them and for what you send to SARS.

Keeping things running

We work hard to keep your system available and safe. Sometimes it may be unavailable for a short while, for example during updates. Your system needs an internet connection, so it may not work when your internet or power is down.

What we're responsible for

We're not responsible for losses caused by things outside our control, such as internet or power problems, or mistakes in what's typed into the system. If something does go wrong because of us, the most we'll pay is what you paid us in the last 3 months.

The systems belong to Isifiso

You may use your system but not copy, resell or change it.

If the rules are broken

We may pause or close an account that's used to break the law, harm others or misuse the system. Where we can, we'll talk to you first.

Changes to these terms

If we change these terms, we'll tell you in your system's inbox before the change starts.

The law

These terms follow South African law.

Questions?

Email hello@isifisogroup.co.za.

Last updated: November 2026